Restrictions or exclusions may apply when staying in or travelling to areas for which the Foreign Office has issued travel warnings, depending on the terms and conditions of your insurance policy.
Important information and answers to your questions about your insurance cover can be found under Coronavirus.
X Dental treatments going beyond pain-relieving treatment or denture repairs
X Psychoanalytical and psychotherapeutic therapy
X Medical treatments for which the travel was planned
X Medical treatments known to be required in advance of travel
X Addiction treatment
X Medical devices such as spectacles or hearing aids
X Medical check-ups during pregnancy, childbirth after the 36th week and abortions not medically indicated
X Treatment of injuries sustained during sports competitions, for which you earn a participation fee
The Incoming-Krankenschutz (incoming health cover) policies is valid in all member states of the Schengen Agreement, as well as Andorra, Bulgaria, Croatia, Romania, San Marino, Vatican City and Cyprus.
Allianz Travel's Incoming-Krankenschutz (incoming health cover) is valid in the following countries:
Andorra
Belgium
Bulgaria
Denmark
Germany
Estonia
France
Finland
Greece
Italy
Iceland
Croatia
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The Netherlands
Norway
Austria
Poland
Portugal
Romania
San Marino
Sweden
Switzerland
Slovakia
Slovenia
Spain
Czech Republic
Hungary
Vatican City
Cyprus
Yes, it can be renewed under the following conditions:
• During the prior insurance period, no insured event/loss has occurred and the insured person(s) is/are currently healthy
• The application to extend the cover must be submitted and the insurance policy arranged before the end of the prior insurance period.
• The insurance term can amount up to a maximum of 93 days in total
The cover can be renewed only if all the conditions are met. If Allianz Travel consents to the extension, the regular premiums shall apply. The application to extend the policy can be found here (PDF). Please send the completed application to abrechnung@allianz.com.
Yes. If you cannot travel because, for example, you have failed to obtain a visa, the policy can be cancelled and the premium will be reimbursed. This can also be done after the insurance starts.
We need proof from the visa office that your application was denied. Please send your cancellation request along with the relevant proof to service-reise@allianz.com.
You can cancel before the insurance period commences, without providing any proof.
If your inbound journey is postponed, the start of the Incoming Health Insurance cover can also be postponed.
We require proof, such as in the form of your passport with entry stamp or your flight ticket, for example. Please send your change request along with the relevant proof to service-reise@allianz.com.
You can change the date before the start of the insurance period, without providing any proof.
Allianz Assistance - Travel Insurance
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