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Important information on the coronavirus
Why do I need Incoming Health Insurance?
What does an Incoming insurance policy include?
Incoming Health Protection
Incoming Health and Luggage Protection
For one single trip
Which benefits does an Incoming insurance policy offer?

What is insured?

What is not insured?
X Dental treatments going beyond pain-relieving treatment or denture repairs
X Psychoanalytical and psychotherapeutic therapy
X Medical treatments for which the travel was planned
X Medical treatments known to be required in advance of travel
X Addiction treatment
X Medical devices such as spectacles or hearing aids
X Medical check-ups during pregnancy, childbirth after the 36th week and abortions not medically indicated
X Treatment of injuries sustained during sports competitions, for which you earn a participation fee
Standard Terms and Conditions of Insurance (T&C)
The Standard Terms and Conditions of Insurance (T&C) contain a detailed description of the individual benefits, as well as comprehensive information about your insurance cover and the rules about deductibles.
How would you like to conclude your insurance?
Complete online

- You know which travel protection you would like to take and you would like to book directly online?
- Please have the following information ready: Travel period, destination, name and dates of birth of all fellow travelers
- Pay Attention to the reference "Our recommendation".
For example, often an annual insurance is cheaper.
Complete by telephone

- You still have questions or you are not sure which travel protection is right for you?
- You need support or you would like to conclude by phone?
- We're here for you
Monday to Friday: 9.00 am to 5.00 pm
Questions about Incoming Health Insurance
The Incoming-Krankenschutz (incoming health cover) policies is valid in all member states of the Schengen Agreement, as well as Andorra, Bulgaria, Croatia, Romania, San Marino, Vatican City and Cyprus.
Allianz Travel's Incoming-Krankenschutz (incoming health cover) is valid in the following countries:
Andorra
Belgium
Bulgaria
Denmark
Germany
Estonia
France
Finland
Greece
Italy
Iceland
Croatia
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The Netherlands
Norway
Austria
Poland
Portugal
Romania
San Marino
Sweden
Switzerland
Slovakia
Slovenia
Spain
Czech Republic
Hungary
Vatican City
Cyprus
Yes, it can be renewed under the following conditions:
• During the prior insurance period, no insured event/loss has occurred and the insured person(s) is/are currently healthy.
• The application to extend the cover must be submitted and the insurance policy arranged before the end of the prior insurance period.
• The insurance term can amount up to a maximum of 93 days in total.
The cover can be renewed only if all the conditions are met. If Allianz Travel consents to the extension, the regular premiums shall apply. The application to extend the policy can be foundhere (PDF). Please send the completed application to service-reise@allianz.com.
Yes. If you cannot travel because, for example, you have failed to obtain a visa, the policy can be cancelled and the premium will be reimbursed. This can also be done after the insurance starts.
We need proof from the visa office that your application was denied. Please send your cancellation request along with the relevant proof to service-reise@allianz.com.
You can cancel before the insurance period commences, without providing any proof.
If your inbound journey is postponed, the start of the Incoming Health Insurance cover can also be postponed.
We require proof, such as in the form of your passport with entry stamp or your flight ticket, for example. Please send your change request along with the relevant proof to service-reise@allianz.com.
You can change the date before the start of the insurance period, without providing any proof.