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Travel Cancellation Insurance
Herz
Outstanding service
Our experts are always there to advise you. Swift and competent. You can call us, write an email or chat with us.
Contact
Herz
Cancellation advice
Cancel or wait? We will assist you, and pay the increased cancellation costs once the advice is clear.
ADVICE
Herz
Payment of cancellation costs
If you are unable to travel, we will pay 100% of the cancellation costs on policies with no deductible.
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The latest on the coronavirus

Restrictions or exclusions may apply when staying in or travelling to areas for which the Foreign Office has issued travel warnings, depending on the terms and conditions of your insurance policy.
Important information and answers to your questions about your insurance cover can be found on Coronavirus-Info.

Why do I need Travel Cancellation Insurance?

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  • If you are unable to travel for unexpected reasons, such as a sudden serious illness (including a pandemic illness like Covid-19), damage to your property or an accident our Travel Cancellation Insurance will reimburse your cancellation costs.
  • In addition, all travel cancellation policies from Allianz Travel include Travel Assistance.
  • We also assist you during your trip with our extensive protective network of doctors and hospitals. Our internal hotline is available 24/7, 365 days a year.
  • NEW: We will pay the costs incurred if you have to self-quarantine. Further information can be found here.

What does Travel Cancellation Insurance include? 

  •  
  • Your Travel Cancellation Insurance protects you against costly cancellation charges should you be unable to take your holiday as planned.
  • We will continue to provide cover under the Travel Health Insurance if you have to cancel your holiday or cut it short because you are diagnosed with COVID-19 or any other epidemic or pandemic disease.
  • In addition to the cancellation cover, our Travel Cancellation Insurance also includes Travel Assistance.
  • When you are planning your holiday, we will advise you regarding the political security and medical situation in your destination country.
  • We also provide you with the names of doctors and hospitals in your vicinity if you fall ill while on holiday.
  • NEW: We also now pay the costs incurred if you have to self-quarantine. Further information can be found here.

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CANCELLATION BASIC PROTECTION

CANCELLATION FULL PROTECTION

CANCELLATION FULL PROTECTION PLUS

Travel Cancellation Insurance
Travel Assistance with 24 hour emergency call service
Travel Curtailment Insurance
Travel Health Insurance, incl. Real Time emergency card
Medical Return Transport
Delay Insurance
Sports & Activity Insurance

For one single trip

Sample price for single rate with deductible: 10 days, cost of travel: € 1000, travel destination: worldwide, 1 adult aged 30 years.

Sample price for family rate with deductible: 10 days, cost of travel: € 1000, travel destination: worldwide, 2 adults aged 30 years, 2 children aged 2 and 5 years.

 

CANCELLATION BASIC PROTECTION

29.85€

CANCELLATION FULL PROTECTION


34.12€ 

CANCELLATION FULL PROTECTION PLUS

57.92€

For as many trips as the customer wishes to take in one year – often pays off after just the 2nd trip



Sample price for single rate: two or more trips during the year: € 1000, travel destination: worldwide, 1 adult aged 30 years.

Sample price for family rate: two or more trips during the year, cost of travel: € 1000, travel destination: worldwide, 2 adults aged 30 years, 2 children aged 2 and 5 years.

ANNUAL CANCELLATION BASIC PROTECTION

29 €

ANNUAL CANCELLATION FULL PROTECTION

41€ 

ANNUAL CANCELLATION FULL PROTECTION PLUS

59€

When should I arrange travel insurance?

  • We recommend that you arrange travel insurance on the day you book your trip. But in any case, within three days afterwards.
  • If your trip is due to commence after 30 days or more, you can arrange your policy with us up to 30 days before commencement of travel. However, the cover extends only to those insured events that occur after you have arranged your policy.
  • If your trip is due to commence within the next 29 days, the travel cover must be arranged immediately; but in any case within the next three days.
  • If you are arranging annual travel cover, bookings made before the insurance is arranged will be included if the trip starts in 30 days at the earliest. If your trip is due to commence within 29 days or less, your annual insurance policy must be arranged within three days of the booking for the booking to be included in your annual travel cover.

Simply arrange your cover by telephone

  • Do you have any questions about your travel insurance?
  • Not sure which travel cover is right for you?
  • Do you need help arranging your travel insurance?
  • Want to arrange your cover over the telephone?

We're here for you: +49 89 244 414 178

Monday to Friday 8.30 am to 6.30 pm, Saturday 9.00 am to 2.00 pm

Which services does the travel cancellation insurance offer?

What is insured?
  • Unexpected serious illness - including an epidemic or pandemic disease such as Covid-19
  • Self-quarantine
  • Accident
  • Death
  •      
  • Damage caused to property
  • Loss of employment due to an unexpected operationally-related termination of contract
  • Information about other benefits and services can be found in our  General Terms and Conditions of Insurance
What is not insured? 

X Existing conditions that were last treated within the six months prior to the start of the insurance cover or the booking of the trip

X A mental disorder episode, if the most recent episode does not date back at least three years

X Addictions

X Quarantine order that applies generally to parts of the population or the entire population, for an entire ship or an entire geographical area

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With or without deductible?

  • You can arrange your Travel Cancellation Insurance with or without a deductible. The deductible (also referred to as the "excess") is the amount you have to pay yourself in case of a claim. Although the premiums for Travel Cancellation Insurance without a deductible are higher, you save the deductible in case of a claim in return for a comparatively low extra charge.
  • Our travel insurance packages allow you to choose cover with or without a deductible. If you choose a travel cancellation rate that includes a deductible, you will pay 20% of the reimbursable loss (minimum € 25 per person/item).
  • This element can quickly turn out to be substantial, especially if the travel was expensive or is cancelled at short notice. We therefore recommend you arrange cancellation cover from Allianz Travel without a deductible.

For whom does a travel cancellation cost policy make sense? 

  • Cancellation insurance is not intended for any particular group of individuals or any particular age group. It can make sense for all travellers: unforeseeable events, such as an accident, unexpected illness, a sudden change of employment or a dependant who falls seriously ill, are things that can happen to anyone.
  • That's why Travel Cancellation Insurance is highly recommended for singles, couples and families alike. There is no age limit.

Who needs Travel Curtailment Insurance? 

  • Just like Travel Cancellation Insurance, Travel Curtailment Insurance is not intended for a particular group or individuals or a particular age group. Unforeseeable events, such as serious illness, an unexpected accident at your holiday location or a dependant who falls seriously ill at home can happen to anyone - the thought of continuing the trip will often seem inconceivable.
  • In such cases, you will be thankful not to be stuck with costs or left alone to organise your early return. A travel cancellation package with curtailment insurance included means we are there at your service - anytime, anywhere. 
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Tips for arranging insurance online

  • Make sure you have a note of your travel dates, the date you booked the travel, and all the names and dates of birth of all those travelling with you
  • Pay by direct debit and credit card
  • You can arrange cover any time up to 30 days before your travel commences - or, if there is less than 30 days before the trip commences, you can do so within 3 days of making the booking
  • Purchasing annual insurance is often more cost effective - look out for the "Our recommendation" message during the booking process
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Did you know?

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  • It is a common misconception that travel cancellation insurance is not required for a last minute trip. Trips booked at short notice in particular involve costly cancellation charges, often 100% of the cost of travel. So, you should also, or especially, arrange travel cancellation cost insurance when booking a trip at short notice. You can, of course, arrange your travel cancellation insurance retrospectively after you book – or you can also arrange it online.
  • "Unexpected" means you are fit and healthy when you arrange the cover, and then subsequently develop the actual symptoms of an illness. A disease is "serious" if the trip is objectively untenable. Whether or not the Travel Cancellation Insurance accepts the disease as a cancellation event depends on whether it actually makes your journey impossible. Such events include virus infections, pneumonia or a slipped disc. Headaches or a mild cold do not suffice. You will also need a medical certificate confirming your condition and inability to travel.
  • Pregnancy is not, of course, considered an illness, but is covered by our Travel Cancellation Insurance if you find out you are pregnant after arranging the policy. Our Travel Cancellation Insurance will reimburse the cancellation costs should you develop complications that prevent you from travelling.

Questions about Travel Cancellation Insurance