Report your insured event in our Allianz Protection online portal quick and easy online, stating your insurance policy number. You can view the processing status at any time.
You can get more information on reporting a claim here.
Questions & answers about the online portal
Questions & answers about the online portal
To change the language of the portal, you can click on the world logo followed by two letters on the top of the page and choose another language.
To login the portal, you can click on “Manage my contract” on the One Claim landing page. Then, you will be able to follow the login process.
To view and download your documents, you can go at the bottom of your policy dashboard in the section policy documents. There, you have to click on the download logo just on the right of the section, next to the date.
You can see your policy status at the top of your policy dashboard, between the type of contract (Annual term or Short term) and the price per month. It indicates :
Active policy (means your policy is effective)
Cancelled policy (means your policy has been cancelled)
Expired policy (means your policy is no longer within the insurance period
Your policy dashboard is divided in three parts :
General information where you can see the policy status and policy information
“My policy” where you can see your personal and contact information and see the policy details (covers)
A preview of your policy documents
To file a claim, click on “My claims” at the top of the page or click on the “Go to the Claim portal” button at the bottom of the main page.
